Return & Refund Policy – Nex Bazaar

We want you to be satisfied with your purchase. If you are not, please review our return policy below.

1. Eligibility for Returns
You may request a return if:

• The item is damaged, defective, or incorrect
• The request is made within 3–7 days of delivery
• The product is unused and in original packaging

2. Non-Returnable Items

• Used or damaged items (not caused by us)
• Items without original packaging
• Clearance or sale items (if applicable)

3. Return Process
To initiate a return:

• Contact us at nxbazr@gmail.com
• Provide order details and photos (if damaged/defective)
• Our team will guide you through the process

4. Refunds

• Refunds are processed after inspection of returned items
• For COD orders: refunds may be issued via bank transfer or wallet (Easypaisa/JazzCash)
• For prepaid orders: refunds will be sent back to the original payment method
• Processing time: 5–10 business days

5. Exchange Policy
We may offer exchanges for defective or incorrect items, subject to availability.